Account & Privacy

Delete Your NestSpace Account

We respect your privacy. You have full control over your data and can request account deletion at any time.

This action is permanent and cannot be undone
Once your account is deleted, all your profile information, property listings, chat messages, and saved data will be permanently removed from our servers within 7 days. Payment records are retained for 7 years as required by Indian tax law.

How to Request Account Deletion

Choose either method below. Both are free and result in permanent account deletion.

Option 1
Delete via App
  • 1
    Open the NestSpace app on your phone
  • 2
    Tap your Profile icon (bottom right)
  • 3
    Go to Settings
  • 4
    Scroll down and tap "Delete Account"
  • 5
    Read the warning and tap "Confirm Delete"
Option 2
Delete via Email
  • 1
    Email us at harshalem@gmail.com
  • 2
    Use subject: "Account Deletion Request"
  • 3
    Include your registered phone number or email
  • 4
    We verify your identity and confirm the request
  • 5
    Receive a confirmation email within 48 hours

What Happens to Your Data

After your deletion request is confirmed, here is what happens to each type of data:

Data TypeActionTimeframe
Profile information (name, photo, phone)Permanently DeletedWithin 7 days
Property listings & photosPermanently DeletedWithin 7 days
Chat messages & enquiriesPermanently DeletedWithin 7 days
Saved preferences & searchesPermanently DeletedWithin 7 days
Push notification tokensPermanently DeletedImmediately
Payment transaction recordsRetained 7 YearsRequired by Indian tax law
Active subscriptions
Active paid subscriptions are cancelled immediately upon deletion. Subscription fees are non-refundable once activated.
Contact credits
Unused contact credits are forfeited upon deletion. They cannot be transferred, refunded, or recovered after the account is deleted.

Deletion Timeline

You submit a deletion request
Via app Settings → Delete Account, or by emailing harshalem@gmail.com
Day 0
We verify and confirm
Our team verifies your identity and sends a confirmation email to you
Within 48 hrs
Account is deactivated
Your account is immediately locked — you cannot log in and your listings are hidden from search
Immediately
All data permanently deleted
Your profile, listings, messages and all associated data are permanently erased from our servers
Within 7 days

Questions or Need Help?

If you have any questions about the deletion process or need assistance, our support team is here to help.

Email support
harshalem@gmail.com
We respond within 48 hours on business days.
In-app support
Go to Settings → Help & Support inside the NestSpace app to chat with our team directly.
Privacy Policy: For full details on how we collect, store and process your data, read our Privacy Policy. For terms of use, see our Terms of Service.
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